Rescheduling
Please give us at least 24 hours' notice whenever possible. A confirmed shoot may be rescheduled once without a rescheduling fee when notice is received at least 24 hours before the scheduled arrival window.
Short-notice changes
Changes made less than 24 hours before the scheduled arrival window may be subject to the short-notice fee disclosed in your booking confirmation. We will always confirm any applicable charge before setting a new shoot time.
Cancellations
For cancellations made at least 24 hours in advance, amounts paid for services not yet performed will be refunded, less any non-refundable third-party charges that were clearly disclosed. Short-notice cancellations or missed appointments may be subject to the fee shown in the confirmed order.
Weather and property readiness
If weather, unsafe conditions, property access, or another practical issue prevents a quality shoot, we will work with you to reschedule. Please ensure the property is ready and accessible before the confirmed arrival window.
If we need to change the booking
If Listing to Offer must cancel and cannot provide a suitable new time, we will refund amounts paid for services not yet performed.
How to make a change
Email contact@listingtooffer.com with the property address, scheduled date, and requested change. A change is complete once we confirm it.